Terms and Conditions
The terms that apply to our website and our mobile RV services.
Last updated: September 29, 2026
Agreement
These Terms and Conditions apply to your use of this website and to services provided by MS RV Services ("we", "us", "our"). By using the website or booking a service, you agree to these terms.
Website use
The content on this website is for general information about our services. We try to keep it accurate and current, but we do not guarantee that every detail is complete or up to date. Service descriptions do not guarantee that a specific repair can be completed on site.
Estimates and approval
After diagnosing your RV, we will explain the problem and give you an estimate. We will not begin repair work without your approval. If we find additional problems during the repair, we will contact you before doing extra work.
A service call or diagnostic fee may apply to each visit, and will be communicated when you book.
Payment
Payment is due when the work is completed unless we agree otherwise in writing. Parts that must be special-ordered may require payment in advance.
Scheduling and cancellations
Appointment times are estimates and may change because of weather, traffic, parts availability or earlier jobs running long. Please let us know as early as possible if you need to reschedule or cancel.
Access and work site
You agree to give us safe, legal access to your RV and to have permission to have work done at its location (for example, from a campground or storage facility). We may postpone work if the site is unsafe or conditions such as weather prevent the repair.
Parts and warranty
Parts are covered by their manufacturer's warranty. Any warranty on our labor will be described on your invoice. Warranties do not cover damage from misuse, accidents, lack of maintenance, or repairs made by others.
Limitation of liability
To the extent permitted by law, our liability for any claim related to our services is limited to the amount you paid for the service in question. We are not responsible for pre-existing conditions, hidden damage, or problems in systems we did not work on.
Governing law
These terms are governed by the laws of the State of North Carolina.
Changes
We may update these terms from time to time. The date at the top of this page shows when they were last changed.
Contact us
Questions about these terms? Call or text 980-428-0578, email info@msrvservices.com, or use our contact form.